Setting Up Your Business Profile

Why your profile matters

Your business profile powers invoices, booking confirmations, and customer-facing messages. Taking a few minutes to fill it out means everything looks professional from day one.

The Kairvio Settings page showing Setup progress with steps for configuring your business

Edit your business details

  1. Go to Settings > Business Info.
  2. Fill in your business name, phone number, email, and physical address.
  3. Add a short description of what you do — this can appear in automated messages and review requests.
  4. Click Save.

Set your hours of operation

  1. In Settings > Business Info, scroll to the Hours section.
  2. Toggle each day on or off and set your opening and closing times.
  3. Click Save.

Kairvio uses your hours to manage scheduling availability and let customers know when to expect a response.

Add your logo and branding

  1. Go to Settings > Business Info and scroll to the Branding section.
  2. Upload your logo (PNG or JPG, at least 400 x 400 px recommended).
  3. Choose a brand color — this is used on invoices and your booking page.
  4. Click Save.

Build your price book

Your price book is the list of services you offer. It saves time when creating invoices and scheduling jobs.

  1. Go to Settings > Price Book.
  2. Click Add Service.
  3. Enter the service name, a short description, your price, and the estimated duration.
  4. Click Save.
  5. Repeat for each service you offer.

You can organize services into categories (for example, “Maintenance” and “Repairs”) to keep things tidy as your list grows.

Tips

  • Upload a high-quality logo — it shows up on invoices, emails, and your booking page.
  • Keep service descriptions short and customer-friendly. Customers may see them on estimates and invoices.
  • You can edit or remove services anytime from Settings > Price Book.
  • If you offer variable pricing, enter your base rate and adjust it per invoice when needed.