Built by contact center experts who spent years watching service businesses lose customers to slow response times and missed calls. We knew there had to be a better way.
Most field service software starts with job management — scheduling, dispatching, work orders — then bolts on a basic inbox as an afterthought. But that's not where the real problem is.
The real problem starts earlier. A lead calls and nobody picks up. A Facebook message sits unanswered for three hours. A customer texts for a quote and gets silence. By the time you see it, they've already called your competitor.
The #1 reason service businesses lose revenue isn't bad work — it's slow communication.
Our founder spent 15 years building enterprise contact center platforms — the same systems that power customer communication for some of the world's biggest companies. NICE, Genesys, ConvergeOne. He saw firsthand what happens when communication systems work, and what happens when they break: missed calls turn into lost customers, slow responses turn into lost revenue, and great businesses suffer because their tools can't keep up.
When he looked at the tools available to local service businesses, the gap was obvious. Plumbers, cleaners, and electricians were losing customers for the same reason enterprises lose millions — slow communication. But nobody was building them the tools to fix it.
So we built Kairvio. Communication first — unified inbox, AI-powered responses, voice, text, social, all in one place. The same contact center DNA that powers enterprise communication, rebuilt for the businesses that actually keep your world running. Then we added everything else: scheduling, quoting, invoicing, and payments. Not because those features are less important, but because they work best when they flow naturally from a great conversation.
Every customer relationship starts with a conversation. A call, a text, a message. Kairvio makes sure that first touchpoint is fast, professional, and never missed — then carries that relationship all the way through to getting paid.
Speed wins in service businesses. The first company to respond gets the job 78% of the time. Our AI picks up when you can't, responds to texts instantly, and makes sure no lead ever goes cold.
Our AI handles the busywork — answering common questions, following up with leads, picking up the phone when you're on a job. You stay in control. The AI is your assistant, not your replacement.
The best service businesses don't just do great work — they communicate like pros. Fast responses, clear quotes, timely reminders, easy payments. Kairvio gives every one-person operation the communication polish of a company ten times their size.
Phone system, CRM, inbox, calendar, invoicing, payments, AI — all in one place. No integrations to set up, no data to sync, no juggling between tabs. If it's not simple enough to learn in minutes, we haven't done our job.
14-day free trial with full access to every feature. No credit card required.