Terms of Service

Last updated: March 2026

1. Acceptance of Terms

By accessing or using Kairvio, you agree to be bound by these Terms of Service. If you do not agree, do not use the service.

2. Description of Service

Kairvio provides a cloud-based contact center platform for local service businesses, including communication tools, scheduling, invoicing, and payment processing.

3. Account Responsibilities

You are responsible for maintaining the security of your account credentials and for all activity under your account. You must provide accurate business information during registration.

4. Billing & Cancellation

Paid plans are billed monthly. You may cancel at any time and retain access through the end of your billing period. No refunds are provided for partial months.

5. Acceptable Use

You agree not to use the service for spam, harassment, or any illegal purpose. We reserve the right to suspend accounts that violate these terms.

6. Data & Privacy

Your use of the service is also governed by our Privacy Policy. You retain ownership of your business data and may request export or deletion at any time.

7. Limitation of Liability

Kairvio is provided "as is" without warranty. We are not liable for any indirect, incidental, or consequential damages arising from your use of the service.

8. Contact

Questions about these terms? Email us at support@kairvio.com.