AI Assistant

AI that replies to customers
while you work.

Powered by Claude AI, Kairvio's assistant answers customer questions, shares your pricing, and helps book appointments — 24/7 across SMS, Facebook Messenger, and Instagram. No more lost leads because you were on a job.

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How the AI assistant works

Set it up once, and it handles conversations for you around the clock.

1

Add your business info

Enter your services, pricing, hours, and any custom instructions. The AI learns your business in minutes.

2

Customer messages arrive

When a customer texts, DMs, or messages your business, the AI reads the conversation and crafts a relevant reply.

3

AI responds instantly

The assistant answers questions, shares pricing, and can guide callers to book an appointment. You step in only when needed.

What the AI assistant can do

More than a chatbot. A knowledgeable assistant trained on your business.

Powered by Claude AI

Built on Anthropic's Claude, the same AI trusted by leading companies. Natural, helpful conversations that sound professional and human.

Answers from Your Business Info

The AI uses your services, pricing, hours, and service areas to give accurate, personalized answers. No generic responses.

Handles Common FAQs

Answers the questions you get asked every day: pricing, availability, service area, what's included, and how to book. Frees you from repetitive replies.

Books Appointments

Guides customers to your booking page and helps them schedule service. Turns conversations into booked jobs without you lifting a finger.

Available 24/7

The AI never sleeps. Whether a lead messages at 6am or midnight, they get an immediate, helpful response that keeps them engaged.

Works Across All Channels

The AI handles conversations on SMS, Facebook Messenger, and Instagram DMs. One assistant across every channel your customers use.

Why service businesses love the AI assistant

Win more jobs while on the job

Leads expect replies in minutes. The AI responds instantly with your pricing and services, so you book jobs even when you are knee-deep in work.

Eliminate repetitive replies

Stop typing the same answers to the same questions. The AI handles the repetitive conversations so you can focus on the work that pays.

Always professional

The AI stays consistent and professional in every conversation. No typos, no missed details, no bad-day replies. Your brand is always well represented.

Related features

The AI assistant works even better with these capabilities.

AI Voice Receptionist

An AI that answers your phone calls, talks to callers, and takes messages when you are busy.

Unified Inbox

Every customer conversation in one place. SMS, calls, email, Facebook, and Instagram in a single thread.

Scheduling

Full scheduling with booking page so the AI can guide customers to book service directly.

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Frequently asked questions

What does the AI Assistant do?
Replies automatically to text messages and social DMs (Facebook Messenger, Instagram) using your business info — services, pricing, hours, service area, and custom instructions. It engages new leads in seconds and keeps conversations alive while you're on a job.
Will customers know they're talking to AI?
AI messages are clearly labeled in your inbox so you can tell them apart, but customers see them as normal texts from your business number. It's up to you whether to disclose to the customer.
What if the AI says something wrong?
You can jump into any conversation at any time. When you reply manually, the AI automatically pauses for a configurable period (default 30 minutes) so you can take over without it jumping back in.
How does the AI know about my business?
Automatically — it uses your business profile, services, price book, and hours. You can also add custom instructions about specialties, service area, and anything else you want it to know.
What's the difference between the AI Assistant and the Keyword Bot?
The Keyword Bot sends instant pre-written replies based on specific trigger words — fast, predictable, and free. The AI Assistant generates original responses to whatever the customer says — flexible and handles complex questions. They work together: keywords are checked first, AI handles everything else.
Does it work on Facebook and Instagram?
Yes. Connect your Facebook Page and the AI replies on Messenger and Instagram DMs alongside SMS — same trained model, same business info, all in one inbox.

Ready to let AI handle your messages?

Start your 14-day free trial and see the AI assistant in action. No credit card required.

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