Reviews

More 5-star reviews.
Without the awkward ask.

Every paid invoice triggers a Google review request via text. Your customers tap once, leave the review, and your local search ranking does the rest.

How review requests work

Set it up once. Watch the reviews roll in.

1

Connect your Google profile

Paste your Google Business Profile review link. Kairvio auto-formats the request URL.

2

Choose when to send

Trigger on job completion, paid invoice, or a custom number of hours after the appointment.

3

Customer gets a text

A short, friendly text with a link straight to your Google review form. One tap, no friction.

4

Track the lift

See request volume, conversion rate, and total reviews trending in your dashboard.

What's included

Automatic Review Requests

Triggered automatically off paid invoices or completed jobs. No manual asking, no follow-up reminders.

SMS-First Delivery

Text messages convert at 5–10x the rate of email review requests because most people read texts within 3 minutes.

Google Direct Link

One tap takes the customer to the Google review form pre-loaded with your business. Maximum review velocity.

Customizable Message

Use the default friendly message or write your own. Add the customer's first name and the job they booked.

Anti-Spam Protection

Automatically suppress requests for customers who already left a review or who you mark as do-not-contact.

Per-Customer Toggle

Manually pause review requests for difficult or unhappy customers. The system never asks someone you don't want to.

Why reviews are the #1 local SEO lever

Google's local pack — the three businesses that show up at the top of "plumber near me" searches — is the most valuable real estate on the internet for service businesses. Two factors decide who ranks there: review count and review velocity (how recent and frequent your reviews are).

The companies that dominate local pack results aren't the ones with the best service. They're the ones who systematically ask every happy customer for a review. A handyman with 250 Google reviews will outrank a handyman with 30 reviews every single day, regardless of work quality.

The hard part is the asking. Most service business owners feel awkward asking for reviews and forget half the time. By the time they remember, the customer has moved on. The fix is automation: trigger a friendly text the same day the job is paid, while the customer is still glowing about the work. Kairvio's review management does exactly that, and it's built into the same workflow that's already running your invoices.

Related features

Frequently asked questions

When does the review request get sent?
Configurable. Most businesses send 0–24 hours after a paid invoice or completed job. Day-of works for happy momentum; the day after avoids rushing the customer.
Why SMS instead of email?
Text reviews convert at 5–10x the rate of email reviews. Most people read texts within 3 minutes — most marketing emails get ignored entirely.
Will the customer be sent to Google?
Yes. The link goes directly to your Google Business Profile review form, pre-loaded with your business — one tap and they're rating you.
Can I exclude unhappy customers?
Yes. Mark a customer as do-not-request, or pause review requests on their thread. The system never asks someone you don't want it to.
Can I see review request results?
Yes. Dashboard shows requests sent, conversion rate to actual reviews, and total reviews trending over time.

Become the highest-rated business in your zip code.

Automatic review requests built into the app. 14-day free trial, no credit card required.