Plumbing

Built for Plumbing Businesses

Emergency calls don't wait for business hours. Stop losing after-hours leads to voicemail, send quotes while you're still on-site, and collect payment before you roll to the next job.

Why plumbing businesses choose Kairvio

You're under a sink or in a crawl space most of the day. Your software should handle the rest.

Emergency calls at 11 PM don't go to voicemail

A burst pipe won't wait until morning. Kairvio's AI voice receptionist answers after-hours calls, captures the details, and texts you the summary. Missed call auto-texts keep the lead warm until you can call back.

Quote the job while you're still in the customer's driveway

Stop scribbling estimates on notepads. Build and send a professional quote from your phone before you leave the property. The customer can approve it with one tap.

Get paid before you leave the job site

Send the invoice and payment link via text while you're still on-site. No more chasing checks or waiting 30 days. Customers pay from their phone and you see it instantly.

Every customer message in one place

Texts, calls, emails, Facebook messages — all in a single conversation thread per customer. No more digging through your personal phone to find that address or callback number.

Tools that work as hard as you do

Everything a plumbing business needs to book, dispatch, communicate, and collect — in one app.

Business Phone Number

Dedicated local number with call forwarding, voicemail transcription, and missed-call auto-texts. Keep your personal number private.

AI Voice Receptionist

Answers calls when you're elbow-deep in a repair. Captures the problem, address, and urgency so you can triage without stopping work.

Drag-and-Drop Scheduling

Book service calls, assign them to plumbers, and send automatic appointment confirmations and reminders to customers.

On-Site Quoting

Build itemized quotes from your phone with saved line items for common repairs. Send for approval before you leave the property.

Invoicing & Payments

Convert approved quotes to invoices in one tap. Text the payment link and get paid on the spot — no more chasing paper checks.

Unified Inbox

Texts, calls, emails, and social messages all land in one thread per customer. Your whole team sees the full conversation history.

From inbox to invoice

How a typical plumbing job flows through Kairvio — from first call to final payment.

1

Customer Calls In

Homeowner calls about a leaking water heater. If you're on another job, AI answers, gathers details, and texts you the summary.

2

Book & Dispatch

Schedule the service call from your phone. The customer gets an automatic confirmation text with your arrival window.

3

Quote On-Site

Diagnose the issue, build a quote on your phone, and send it for approval while you're still standing in their garage.

4

Invoice & Get Paid

Finish the repair, convert the quote to an invoice, and text the payment link. Customer pays before you're back in the van.

Simple, flat-rate pricing

No per-user fees. No contracts. Your whole crew gets access.

Starter
$79 /mo

For solo plumbers getting organized.

  • Business phone number
  • Unified inbox
  • Scheduling & booking
  • Quotes & invoicing
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Pro
$179 /mo

For growing shops with a small crew.

  • Everything in Starter
  • AI assistant & auto-replies
  • AI voice receptionist
  • Online payments
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Business
$349 /mo

For multi-truck operations.

  • Everything in Pro
  • Sales co-pilot
  • Social media integrations
  • Priority support
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All plans include a 14-day free trial. No credit card required. Full pricing details →

The Plumbing Communication Problem

If you run a plumbing business, you already know the numbers are brutal: industry data shows that roughly 62% of calls to small plumbing companies go unanswered. Not because you don't care — but because you're elbow-deep in a water heater swap or crawling through a basement with no cell signal. Every one of those missed calls is a potential $300-$1,500 job walking straight to your competitor who happened to pick up.

Now think about the timing. Plumbing emergencies don't follow a 9-to-5 schedule. A burst pipe at 2 AM, a sewer backup on Thanksgiving morning, a customer calling from under their kitchen sink with water spraying everywhere — these are the calls that build your reputation and generate the highest-margin work. But they're also the calls most likely to go to voicemail because you're asleep, on another job, or driving across town.

Then there's the quote-to-close gap. You finish diagnosing a garbage disposal issue, scribble an estimate on a piece of paper or promise to "send something over later." Later turns into tomorrow. Tomorrow turns into the customer calling someone else. Studies show that contractors who send a quote within the first hour have a close rate nearly three times higher than those who wait 24 hours. But when you're running between jobs, "within the first hour" feels impossible.

And the follow-up problem compounds everything. You finish a job, drive to the next one, and forget to send the invoice. The customer forgets too. Three weeks later you're chasing a $400 payment while also trying to schedule next week's calls. Your truck is your office, your phone is your dispatch center, and your memory is your CRM. That system worked when you had five customers a week. At fifteen or twenty, it breaks down fast.

This is what Kairvio was built to fix. Not with complicated enterprise software designed for companies with office managers and dispatch teams — but with tools that work the way a solo plumber or small crew actually operates: from a phone, between jobs, in real time.

How Kairvio Replaces Your Current Stack

Right now, you're probably running your plumbing business across a patchwork of tools that were never designed to work together. Your personal cell phone doubles as your business line. Google Calendar holds your schedule — when you remember to update it. QuickBooks handles invoicing, but only after you manually enter everything at the end of the day. A spiral notebook in the truck keeps track of customer details. And text messages scattered across three different conversations hold the address, gate code, and job description for tomorrow's first call.

That patchwork creates gaps. Leads fall through. Invoices get sent late. Customers get frustrated when you can't find their information. And you spend your evenings doing data entry instead of resting for the next day.

Kairvio replaces all of it with one platform. Here's what the shift looks like:

Before Kairvio With Kairvio
Personal cell phone for business calls Dedicated business number with AI receptionist
Google Calendar with manual entries Drag-and-drop scheduling with auto-reminders
QuickBooks for invoicing (entered at night) On-site invoicing with one-tap payment links
Notebook in the truck for job details Digital contact records with full job history
Scattered text messages across apps Unified inbox: texts, calls, emails, social in one thread
Handwritten estimates on paper Professional mobile quotes with digital approval

The result: fewer missed leads, faster payments, and two to three hours back in your week that used to go to admin work.

Explore the features that matter most

Frequently asked questions

What is the best software for a plumbing business?
For most plumbing businesses, you need three things: a way to capture every emergency call, an on-site quoting workflow, and fast field payment. Kairvio bundles all three plus AI receptionist, scheduling, invoicing, and CRM at $79–$349/mo flat. Larger plumbing companies needing parts inventory and ERP integration may prefer ServiceTitan.
Will the AI handle 'my pipe burst at midnight' emergency calls?
Yes. The AI Voice Receptionist is on 24/7, qualifies the emergency, and books a same-day or next-morning slot. After-hours calls don't go to voicemail.
Can I quote plumbing repairs from the field?
Yes. Save line-item templates for common repairs (water heater swap, toilet replacement, drain clearing, leak detection). Send the quote via text, customer accepts and pays the deposit on the spot.
Does Kairvio support flat-rate plumbing pricing?
Yes. Price book lets you save flat rates per repair type. Add to invoices and quotes in seconds. Most plumbers move from hourly to flat-rate to charge for skill instead of time.
Can customers pay before I leave the job?
Yes. Tap to send the invoice via text, customer pays with a card from their phone in 30 seconds. Funds in your bank in 1–2 business days.

Stop losing calls. Start closing more jobs.

Join plumbing businesses that never miss a lead. 14-day free trial, no credit card required.