Both set things up for you. The difference is who built the software, who fixes it, and whether the person running it understands phones.
GoHighLevel agencies vary a lot. This compares Kairvio with a typical one.
| Kairvio | Typical GoHighLevel agency | |
|---|---|---|
| Who built the software | We did. Kairvio is our own platform. | GoHighLevel, resold under the agency’s brand |
| Who fixes it when something breaks | The people who wrote it | The agency, who may need to open a ticket with GoHighLevel |
| Background | 15 years in contact center and phone systems engineering | Varies. Many agencies come from marketing and ads. |
| Jobs, quotes, invoices, and payments | Built in, in the same app as your calls and texts | GoHighLevel has booking calendars, invoicing, and payments. How much the agency sets up for your trade varies. |
| Setup | Done for you and approved by you before launch | Varies by agency |
| Contract | Month-to-month | Varies by agency |
| If you leave | You keep your number and we export your customer list | Varies by agency. Ask before you sign. |
| Where they are | Noblesville, Indiana | Anywhere |
GoHighLevel platform details based on its public website as of September 2026. Agency offerings vary; check with the agency for current details.
Whoever you choose, including us.
15 minutes. We'll look at how your calls and messages are handled today, whether you stay with your agency or not.