Comparison

Kairvio vs ServiceM8

ServiceM8 is a solid Apple-first job management app. Kairvio adds the modern communication layer ServiceM8 is missing — a real business phone, AI receptionist, unified inbox — and runs on every platform.

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Side-by-side comparison

FeatureKairvioServiceM8
Pricing modelFlat $79–$349/moPer job (jobs/mo)
Platform supportiOS, Android, web (PWA)iOS / macOS only (tech app)
Business phone
AI Voice Receptionist
Unified Inbox
Job tracking
Quoting & invoicing
Online payments

Why service businesses switch from ServiceM8

Apple-only is a real limitation

ServiceM8's tech app is Apple-only. If you bring on an Android tech, they're locked out. Kairvio is a progressive web app — identical experience on iOS, Android, or any modern browser.

Per-job pricing gets expensive

ServiceM8 bills per job above 20/month. Active service businesses easily do 100+ jobs per month, where the bill compounds. Kairvio is flat-rate.

No phone, no AI

ServiceM8 doesn't include a business phone number, an AI assistant, or a voice receptionist. The biggest growth lever for service businesses today — capturing inbound calls automatically — is missing entirely.

Communication lives outside the tool

In ServiceM8, customer texts go to your personal cell, Facebook DMs stay on Facebook. Kairvio puts every channel in one customer thread.

FAQ

Is Kairvio a ServiceM8 alternative?
Yes. Kairvio covers the core ServiceM8 use case — job tracking, scheduling, quoting, invoicing, and online payments — plus a business phone, AI receptionist, and unified inbox that ServiceM8 doesn't include natively.
How does pricing compare?
ServiceM8 bills per job (free up to 20 jobs/mo, then $9–$349/mo based on jobs and team size). Kairvio is flat ($79–$349/mo) with no per-job fees. For most active service businesses doing 30+ jobs per month, Kairvio is more predictable and often cheaper.
Is ServiceM8 only for Apple users?
Historically yes — ServiceM8 was iOS / macOS only for the technician app. Kairvio is a progressive web app that works identically on iOS, Android, and any modern browser. No platform lock-in.
Will my customer data import from ServiceM8?
Yes. Kairvio supports CSV imports for customers, jobs, and price book during onboarding. We're happy to help on a setup call during your free trial.

Modern, cross-platform, with the phone built in.

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